Economy

Cathay Pacific mistakenly sells $16,000 flight for $675

Cathay Pacific mistakenly sells $16,000 flight for $675

A business class return ticket to NY from Vietnam's Da Nang costs around US$16,000 (S$21,900) for travel in July and September, according to Cathay Pacific's website on Wednesday.

Cathay Pacific sold premium business and first-class tickets from the U.S.to Vietnam for a fraction of the price, thanks to an error on the airline's website.

After news broke, attention turned to whether Cathay will honour the tickets, which typically sell for HK$35,000 ($6655) in business or HK$55,000 ($10,500) in first class for a return flight.

The Hong Kong-based carrier acknowledged the error on its Twitter feed yesterday, stating "we made a mistake but we look forward to welcoming you on board with your ticket issued. Hope this will make your 2019 'special" too!

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However, the South China Morning Post reported Wednesday that a New York-based professional who bought two first-class tickets between Da Nang and the USA city had his booking cancelled without receiving an explanation from the airline.

Also, round-trip business-class tickets to Los Angeles were sold starting $2,940 (Rs. 2L).

In October'18, the airlines made another big gaffe after the personal details including contact number, passport details of 9.4mn passengers in the world were hacked through their system.

Online flight blogs and forums have been active with discussion on the deals since the error, with posts wagering on whether Cathay would honour the ticket fares.

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The airline's announcement comes after travellers reported being able to buy business class and first class return tickets from Vietnam to North America for as low as economy class prices.

Singapore Airlines in 2014 and Hong Kong Airlines past year honoured business class tickets mistakenly sold at economy fares.

The fortuitous travelers who bought the cheaper tickets will have the chance to fly Cathay Pacific's Boeing 777 or Airbus A350 in luxury, with fully reclining seats and enhanced entertainment and food options.

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