Lyft, Uber driving into healthcare services

Lyft, Uber driving into healthcare services

Today, 3.6 million Americans have transportation issues that prevent them from getting to or from a doctor's appointment, and 25 percent of lower-income patients have missed or rescheduled appointments due to lack of transportation. Noting that patients likely to miss rides are not those who are able to schedule an Uber on a daily basis, Steingold explained that a patient does not need the Uber app for Uber Health.

Depending on the patient's needs, an Uber can be called immediately, within a few hours or with 30 days' notice.

In the past year alone, 3.6 million people in the United States missed healthcare appointments.

Healthcare IT company Allscripts and rideshare provider Lyft have partnered to provide non-emergency transportation for people who need to get to medical appointments, the companies announced Monday at HIMSS18.

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"It's very much the next extension of our entrance into health care", said Lyft's Chief Business Officer David Baga.

Last week, Uber introduced Uber Health, a service that allows hospitals, doctor's offices, and other health systems to order an Uber for their patients.

Weber talked more about the new service, by adding that an "Uber Health API allows for integration into existing healthcare products, for transportation to be scheduled for follow-up appointments while still at the healthcare facility".

What we don't know yet, though, is whether or not Uber Health will be able to offer rides to those persons with disabilities - whether something like the Uber XXL now offered for larger groups, or any other specific types of vehicles, will be available to those using a wheelchair, etc.

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Another source for information regarding Uber's new health program is the Uber Newsroom Website, which talks about the initiative in better detail. "The stat is that missed appointments cost the healthcare system $150 billion per year", said Steingold.

When a patient is in transit, the care team can use the tracking board to monitor the patient's status with real-time notifications of pickups and estimated time of arrival.

The move follows the launch of Uber Health late last week, which is a service that lets doctors hail a ride for patients, even if they don't have a smartphone. The authors noted that future studies should explore alternative delivery models or target populations wth specific transportation needs. Association of rideshare-based transportation services and missed primary care appointments.

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