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Apple may offer refund for iPhone customers who replaced battery

Apple may offer refund for iPhone customers who replaced battery

The letter also confirms that Apple was considering a rebate for customers who paid full price for a battery replacement in a throttled phone, although it hasn't said it will absolutely definitely happen.

The letter, shared in full by Business Insider, also offers some additional details on whether or not iPhone 8 and iPhone X users could soon be plagued by the same throttling...

iPhone battery health tool is going to be launched as a promise made by Apple Inc. to introduce an extensive battery health function with its iOS 11.3 device, as a part of pleasing apology tour followed the iPhone battery throttling disclosure.

Thune, who heads the Senate Committee on Commerce, Science, and Transportation, sent Apple a clear list of questions regarding how it throttles iPhone performance, its rollout of the feature, and more.

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Apple's response, however, says that the iPhone 8, iPhone 8 Plus, and iPhone X all include "hardware updates" that allow for a better performance management system.

Apple raised the anger levels of some iPhone users when it was revealed that handset performance was being purposefully reduced to maintain battery health. This allows a different performance management system that more precisely allows iOS to anticipate and avoid an unexpected shutdown. What notice does it plan to provide to customers before doing so?

Apple confirmed in December that software to deal with aging batteries in iPhone 6, iPhone 6s and iPhone SE models could slow down performance. "This power management works by looking at a combination of the device temperature, battery state of charge, and the battery's impedance". If an unexpected shutdown occurs again, then performance management will increase.

With the second beta of iOS 11.3 installed, you'll find a new Battery Health section on the Battery tab.

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Apple did not immediately comment on Thune's statement.

But as was originally noted, these tools mainly apply to the iPhone 7 and earlier since the iPhone 8 and X are still brand new.

At the time, we told you that Apple might change its mind down the road.

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