World Media

Delta Airlines responds to Ann Coulter's 'unacceptable and unnecessary' tweetstorm

Delta Airlines responds to Ann Coulter's 'unacceptable and unnecessary' tweetstorm

Coulter unleashed her fury against the airline in a Twitter rant that took off about 5:30 p.m. Saturday.

Delta responded to Coulter on Twitter on Sunday night that it was refunding her the extra $30 she paid for her preferred seat.

Delta first became aware of the issue with Coulter's seat assignment when she began tweeting on July 15 after the flight's arrival.

A Delta spokesman told the Associated Press that the airline was reaching out to Coulter.

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Back when almost everyone else on the planet seemed outraged at United Airlines over the violent de-seating of a paying passenger, Ann Coulter, as she so often does, shared her own unique take.

The Washington Examiner reported that the conservative author's "tweet storm included criticizing the airline's protocol, WiFi, and even shaming another customer by posting a photo of the passenger taking the author's seat".

While people are usually sympathetic to passengers who have high-profile customer service problems with airlines, a lot of smug people on Twitter were apparently pleased with Coulter's Delta despair.

The airline released a critical tweet to Coulter saying, "your insults about our other customers and employees are unacceptable and unnecessary". "I have pictures so don't lie, Delta!" she tweeted again.

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Was it really necessary to take photos of a young woman, without even bothering to ask her name?

Did Coulter overreact? Should a company still be held accountable to offer consumers what they paid for?

As Coulter persisted in chiding Delta Airlines, social media users started to weigh in on the situation.

"Suckiest Delta moved me from my PRE-BOOKED SEAT & gave it to some woman, not elderly, child, or sick. Which is confidential info they wouldn't be able to share with a dissatisfied passenger". The policy explicitly states that "Delta accommodates the seating requirements of customers with certain types of disabilities", which might lead to seating changes regardless of whether someone has pre-booked a seat.

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